Effective Date: September 2, 2025

Seacoast Therapy Associates (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide through our website, www.seacoasttherapy.org, and through text messaging.

We may collect information from you in the following ways:

• Information You Provide via Website:
   
  • Name, phone number, and email address submitted through our contact forms.
     
  • Any additional information you choose to include in a message.
     
• Information You Provide via Text Message (SMS):
   
  • Phone number and any message content you send to us.
     
  • We use texting only for administrative purposes such as scheduling and appointment reminders.
     
• Automatically Collected Information:
   
  • Non-personal data such as browser type, device information, IP address, and usage statistics when you visit our website.
     

We do not collect personal health information (PHI) through the website or by text. If you become a client, your clinical information is protected under HIPAA and addressed separately in our Notice of Privacy Practices, which you will receive during intake.

We may use the information you provide to:

• Respond to inquiries or requests
   
• Schedule or confirm appointments
   
• Send appointment reminders and administrative updates (by phone, email, or text, with your consent)
   
• Improve the functionality and performance of our website
   
• Communicate important practice updates
   

We do not use information collected through texting or our website for marketing purposes.

• Text messaging is used only for administrative purposes (e.g., appointment reminders, scheduling).
   
• We do not include therapeutic or clinical information in text messages.
   
• Text messages are not encrypted or fully secure, so you should not share sensitive or confidential information through text.
   
• By providing your phone number, you consent to receive text messages from us. You may opt out at any time by replying “STOP” or contacting us directly.
   
• We do not sell or share your phone number or message content with third parties.
•  No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

• We never sell, rent, or trade your personal information.
   
• We only share information when legally required (for example, to comply with a subpoena or protect safety).
   
• We may use secure, HIPAA-compliant service providers (such as website hosting, scheduling software, or reminder systems) to help us manage communications. These providers are required to keep your information confidential.
   

Our website may use cookies or similar technologies to improve your experience and understand site usage. You may disable cookies through your browser settings if you prefer.

We use reasonable safeguards to protect the information you provide through our website and text messaging. However, please note:

• Email, text messaging, and online forms are not fully secure methods of communication.
   
• For sensitive or urgent matters, we recommend contacting us by phone.
   

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

You have the right to:

• Request corrections or deletion of personal information you have provided to us through the website or text.
   
• Opt out of non-essential communications such as reminders or updates.
   

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised “Effective Date.”

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Seacoast Therapy Associates
Email: clientservices@seacoasttherapy.org
Phone: 978-267-7188